1. Standard delivery times vary – from a minimum of 4 months upwards
2. Stated delivery times are provisional estimates and are not intended to be binding. For an updated delivery schedule please contact our offices 6-8 weeks after placing order.
3. Deposits paid are non-refundable, unless agreed in writing. Deposits may be transferred to another product in certain circumstances.
4. All deliveries are subject to shipping and customs clearance and Mango Crafts Limited will not be held liable for any delays therein
5. Normal delivery times are 8.30am-7.00pm Mon-Friday. Deliveries can be arranged outside these times but may incur a surcharge.
Normal delivery includes a van and two staff members. If your Delivery requires a larger vehicle surcharges will apply. If your delivery requires extra manpower surcharges will apply
6. Mango Crafts Ltd retains title on all goods until the goods have been paid for in full
7. These products are made from Natural, reclaimed and salvaged timbers. Some settling of the wood may occur, especially if the item is placed into an area that gets direct sunlight or is close to central heating or other heat source. This is natural and in most cases will not impact on the functionality of your handcrafted furniture. If the item is being placed in a room that is subject to temperature change, please inform us so we can advise on how best to care for the product. Please refer here for more information
8. If excessive settlement occurs between timbers we advise use of a good quality teak wood filler. Please refer here for more information
9. All outdoor furniture will fade and age if not Weather-glazed annually. We recommend annual sanding and application of a good quality outdoor treatment to maintain your furniture in optimum condition. Please refer to our website for the care of our products and for minor repairs including sanding and weather-glazing outdoor furniture.
10. In the case of functional problems occurring from defective manufacturing, Mango Crafts Ltd will replace or repair, at Mango Crafts Choice, within stated delivery periods.